Frequently Asked Questions
Your guide to shopping luxury fashion at Deepoo Designers
How do I determine the correct size for my order?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart, as designer fits may vary between collections.
What is your return policy for designer apparel?
We offer a 14-day return window for all unworn items with original tags and security seals attached. Please note that custom-tailored pieces are final sale.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-12 business days via our premium couriers.
Are the products sold on Deepoo Designers authentic?
Absolutely. We guarantee 100% authenticity for every item. Products are sourced directly from designers or authorized distributors and include all original packaging and certificates.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select 'Buy Now, Pay Later' options at checkout.